IQ Z11 Terms & Conditions — The Complete Guide to Using the Platform

The following terms are used with specific meanings throughout these Terms & Conditions:

iq z11The following conditions must be met to open an account at -:

• 1
  You must be 18 years of age or older. Providing a false age is a punishable offence and will result in immediate account closure.
• 2
  Only one account is permitted per person. Opening multiple accounts using the same mobile number, email address, or payment method is strictly prohibited.
• 3
  All information provided at registration must be accurate, complete, and up to date. Any changes must be reported to us promptly.
• 4
  You are solely responsible for keeping your account password confidential. Sharing account access with any third party is strictly prohibited.
• 5
  KYC verification may be required to process withdrawals. iq z11 reserves the right to request identity verification at any time.

iq z11The following rules must be followed when placing bets on:

• Once a bet is confirmed, it cannot be cancelled or modified unless iq z11 decides otherwise under exceptional circumstances.
• Iq z11 is not liable for any bets lost due to disconnection during live betting. Please ensure you have a stable internet connection at all times.
• If incorrect odds are displayed due to a technical error, iq z11 reserves the right to void the affected bet.
• Any attempt to gain an unfair advantage, use automated software, or manipulate the system in betting will result in permanent account suspension.
• The minimum bet on sports events is ৳100. Maximum limits may vary depending on the event and market.
• If a match is cancelled or abandoned, the stake for the relevant bet will be refunded. For accumulator bets, the cancelled event will be excluded and the remaining selections will be settled accordingly.

All games on iq z11 use a Random Number Generator (RNG) that is independently audited and certified by a third party. No manual intervention is possible.

Deposit:

• Minimum deposit: ৳100. Maximum limits vary by payment method.
• Deposits must be made exclusively from your own bKash, Nagad, or Rocket account.
• Payments made in a third party's name are not accepted and may result in account termination.
• Successful deposits are usually reflected in your balance within a few minutes.

Withdrawal:

• Minimum withdrawal: ৳500. Maximum withdrawal per business day: ৳50,000 (lower limits apply if KYC is not completed).
• Withdrawals are typically completed within 5–30 minutes. Larger amounts may require additional verification.
• Withdrawals can only be made to the same payment method used for the deposit.
• iq z11 does not charge any hidden fees on withdrawals. However, your mobile banking provider's own charges may apply.

iq z11Before exploring the bonus system, please take note of the following key points:

• Each bonus offer carries its own wagering requirements. For example, "10x wagering" means you must place bets totalling 10 times the bonus amount.
• The welcome bonus is available on your first deposit only and can be claimed once per account.
• Bets placed with bonus balance generally require minimum odds of 1.5 or higher. Specific offer terms are stated separately.
• If you withdraw while a bonus is active without completing the wagering requirement, both the bonus and any winnings derived from it will be forfeited.
• Iq z11 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Any attempt to abuse or exploit bonuses will result in account closure and forfeiture of the balance.

iq z11 The following activities are strictly prohibited on the platform:

• Operating multiple accounts or using another person's account.
• Placing bets using bots, scripts, or automated software.
• Using the platform for money laundering or any other illegal financial transactions.
• Bonus abuse — such as claiming the same bonus across multiple accounts.
• Registering with false information or making fraudulent claims to customer support.
• Any attempt at hacking, phishing, or attacking our systems.
• Allowing minors to access the platform or playing on their behalf.
• Harassing other members or engaging in conduct that damages the platform's reputation.

If any of the above prohibited activities are detected iq z11 Reserves the right to close accounts and forfeit all balances without prior notice.

iq z11 Accounts may be temporarily suspended or permanently closed in the following circumstances:

• If any provision of these Terms is violated.
• If false or incomplete information is found during KYC verification.
• If unusual or suspicious transactions are detected on the account.
• As required to comply with legal obligations or directives from relevant authorities.

You may request account closure at any time. You will be given the opportunity to withdraw your verified balance before the account is closed, unless there are pending allegations of prohibited activity.

iq z11 Believes that gambling and betting are a form of entertainment — not a source of income. We encourage every member to play responsibly.

The following features are always available on our platform:

• Set daily, weekly, and monthly deposit limits.
• Option to take a self-imposed break for a set period of time.
• Self-Exclusion — Permanently exclude yourself from the platform.
• Access to your betting history and spending statistics.

If you feel that betting is negatively affecting your daily life, please contact our support team immediately. For more information, visit our Responsible Gaming Page Read.

iq z11 Protecting your personal information is our top priority. The core principles of our data management are:

• Your information is used solely for service delivery, identity verification, and compliance with legal obligations.
• No data is shared with third parties for marketing purposes.
• All data is secured with 256-bit SSL encryption.
• We will reasonably fulfill any request to correct or delete your personal information.

For full details on how your personal data is managed, please refer to our Privacy Policy Read.

iq z11 Reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

The latest version of these Terms & Conditions will always be available on this page. We recommend checking back regularly.

For any questions or complaints regarding these Terms & Conditions, please reach out to our customer support:

• Email: support@iqz11.net
• Live Chat: Available 24/7 from within the platform
• Response Time: Usually within 24 hours

iq z11 Every complaint is taken seriously and we work to reach a fair resolution.